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AI chatbot · 24/7 support

Tito serves your customers
while you close more sales.

The AI chatbot we install on your website and WhatsApp: it answers questions, books meetings and creates support tickets on its own — 24 hours a day, in English and Spanish. Never lose a lead because it’s after hours.

“We connect processes. We drive results.”
Tito · online
Hi, I’d like to know if you offer Odoo support 👋
Yes! I can book a free call with you right now 👇
📅 Meeting booked: tomorrow 11:00 AM
Tito, the IT-Connected mascot
🏢 Headquartered in Miami, FL — USA 📅 16+ years of experience 🌎 Projects in the USA, Argentina, Brazil and Germany 🔒 Cybersecurity specialists 💬 Support in English and Spanish
Our product

A chatbot that doesn’t just chat — it gets things done.

Tito combines conversational AI with real integration into your operation: it schedules meetings, hands off to a human when needed and documents every conversation, without anyone having to watch the chat.

01

Available 24/7

Answers frequent questions in English and Spanish, at any hour, on your website and WhatsApp.

🌙
📅
02

Books meetings on its own

Connected to Odoo’s Appointments module: it suggests time slots and confirms the meeting with no human intervention.

03

Opens support tickets

When a customer has a problem, it automatically creates a ticket in Odoo Helpdesk with the full context of the conversation.

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04

Adapts to your industry

Multi-tenant architecture: we configure it for real estate, healthcare, retail, professional services and more.

Run your numbers

How much time are you losing to manual replies?

Four questions, under a minute. We show you how many hours Tito gives back, how many inquiries go cold after hours, and which package fits your operation.

Step 1 of 4

What kind of business do you run?

We use it to adjust the numbers and wording to your industry.

How many inquiries do you get?

Add up WhatsApp, web, Instagram and email.

5400+
0%80%

How much time do they take?

Even a short reply counts: include the time to get back to the chat.

1 min15 min
US$ 5US$ 80

What should the agent do?

Pick everything that helps. It sets the package we recommend.

US$ 20US$ 5,000
How do we calculate this?

These are rough estimates based on your numbers and the assumptions below, which we review with your real messages in the demo:

  • 26 service days per month.
  • Tito resolves about 70% of repetitive inquiries on its own.
  • 3 in 10 after-hours messages are new inquiries.
  • If nobody replies until morning, 4 in 10 go cold.
  • You close 2 in 10 of the leads you do answer.
AI agent for hotels

Choose how far your agent goes

Three ready-to-use levels. If you need a different mix, build your own and we’ll send you a tailored quote.

Level 1

Essential

24/7 support for your guests
Price to be defined
  • Agent on your website and WhatsApp
  • Answers about check-in/out, amenities, location and policies
  • English and Spanish
  • Captures lead details (name, email, dates)
  • Hands the chat to a person when needed
  • Conversation dashboard
I want a demo
Recommended
Level 2

Complete

Answers, quotes and closes bookings
Price to be defined
  • Everything in Essential
  • Real-time availability and rates (connected to your PMS)
  • Pre-booking and payment link
  • Inquiry follow-up in Odoo CRM
  • Schedules calls or visits automatically
  • Additional languages
I want a demo
Level 3

Premium

Full operation, end to end
Price to be defined
  • Everything in Complete
  • In-stay assistant: extras, tours, late check-out
  • Maintenance and support tickets in Odoo Helpdesk
  • Occupancy and inquiry reports and metrics
  • Your brand’s tone and voice, tailored
  • Custom integrations and priority support
I want a demo
Level 4 · Custom

Build only what you need

Tick the modules that help. There's no fixed price: we work it out together on a call or send it to you by email.

Start from:

Answer

Sell

Operate

Our process

A clear process, end to end.

The same 7-step methodology we already use with our Odoo clients, now shown on the website so anyone booking a meeting knows exactly what to expect.

Kickoff

Kickoff meeting

Discovery

We understand your business

Design

of the solution

Setup

and automations

Training

for your team

Launch

Go-live

Follow-up

Continuous improvement
1
2
3
4
5
6
7

Kickoff

Kickoff meeting

Discovery

We understand your business

Design

of the solution

Setup

and automations

Training

for your team

Launch

Go-live

Follow-up

Continuous improvement
2 to 6 weeks depending on the scope of the project.
Beyond the chatbot

Your IT operation, end to end.

From Odoo implementation to infrastructure security: the same team that builds Tito supports you with everything else.

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Flagship service

01Odoo implementation

We migrate your operation to Odoo or implement new modules: sales, inventory, accounting, HR and more.

02
🛠️

Custom development

Features and integrations tailored to your operation.

03
🤖

AI automation

AI where it adds real value, not as a fad.

04
🌐

Network infrastructure

Cabling, fiber optics and high-performance networks.

05
🔒

Cybersecurity

Audits and the path to ISO 27001.

06
📹

Physical security

IP cameras, access control and alarms.

07
🎧

Technical support

So technology doesn’t slow down your day-to-day.

08
📋

IT audit

A plan aligned with your business goals.

09
💾

Virtualization and backup

Automated backups and disaster recovery.

Real results

For real companies.

Three examples of how we work with our clients.

Custom development

Favela Hostel: website + PMS

We built their website and implemented a PMS to centralize reservation management.

3x booking partners They now receive bookings from Booking, Airbnb and Hostelworld in a single system.
In-house case

We are our own first client

Before implementing Odoo for clients, we implemented it for ourselves.

100% on Odoo We run our own operation on the same system we implement for our clients.
Infrastructure · Caballito and Congreso, Buenos Aires

Gym chain — Caballito and Congreso

In Caballito we installed structured cabling, access control and an audio network. In Congreso we renovated the entire data center: new rack, cabling reorganized end to end, and everything reconnected with Fortinet 60F, Unifi, UPS and audio.

2 sites renovated Cabling, access control, audio and a complete data center.
About us

Technology shouldn’t be a privilege of big corporations.

We bring together processes, people and business goals: we turn the complex into simple, the technical into human, and innovation into measurable results.

We work as one more member of the client’s team. Automating isn’t replacing people — it’s freeing up time for what really matters.

WC

Walter Ezequiel Carnevale

CEO and Founder

I’m passionate about bringing technology to entrepreneurs and small businesses, and helping them grow with it every step of the way.

Why trust IT-Connected

A real company with a real track record.

We know that before writing to a chatbot, many people want to confirm there’s a real company on the other side. Here’s the information so you can verify it yourself.

📍 Where are you located?

Office at 4000 Towerside Terrace, Miami Shores, Florida 33138, with a team working in the USA, Argentina, Brazil and Germany. We work 100% remotely with our clients.

📅 How long have you been around?

Over 16 years implementing technology for small and mid-sized businesses. Today focused on Odoo, AI automation and cybersecurity, as IT-Connected LLC.

🔒 What happens to my data?

Tito only collects what’s needed to book your meeting or pass your inquiry to our team. We don’t sell or share your information with third parties.

Let’s talk

Meet Tito in a 30-minute demo.

We show you how the chatbot works with your own use case, and we can also talk about Odoo, automation or whatever your operation needs.

📧 info@itconnected.us
📞 +1 (786) 851-5599
🌎 100% remote
Book your meetingPick a day and time

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