Frequently asked questions about Tito

Tito is the AI agent that IT-Connected installs on your website and WhatsApp. It answers questions, books meetings and creates support tickets 24 hours a day, in Spanish, English, Portuguese, German and French.

No. Automating is not about replacing people, it is about freeing up time for what matters. When needed, Tito hands the conversation over to someone on your team.

A traditional chatbot follows fixed scripts. Tito understands what the customer writes in their own words, answers with information about your business and also takes action: it books meetings and opens support tickets.

On your website and on WhatsApp. It speaks Spanish, English, Portuguese, German and French.

Tito is set up for your industry: real estate agencies, hotels and hostels, healthcare, retail, professional services and more.

It is set up for your industry and with information about your business. During implementation we define with you what it knows, what it can do and when it hands a question over to a person.

It is connected to the Odoo Appointments module: it suggests times, confirms the meeting without human intervention and sends an email as soon as it is confirmed.

The calendar only offers available slots, Monday to Friday from 10:00 to 17:00.

Tito automatically opens a ticket in Odoo Helpdesk with the full context of the conversation, so your team can solve it without asking again.

There is no fixed price. There are three ready-to-use tiers (Essential, Complete and Premium) and a fourth, custom one where you choose only the modules you need. We build the proposal with you on a call or send it by email.

Tito is implemented in one week, as long as the customer gives us everything we ask for. Larger projects, such as an Odoo implementation, take 2 to 6 weeks depending on scope, with a 7-step method that runs from the kickoff meeting to continuous improvement.

At the start we tell you what we need from your side. The one-week timeline holds when we have everything complete, so it is best to gather it before the kickoff meeting.

We follow seven steps: kickoff meeting, discovery, design, configuration and automations, training, go-live and follow-up.

We implement Odoo with modules such as sales, inventory, accounting and human resources, and add automations to fit your operation.

Between 2 and 6 weeks, depending on the scope of the project.

Yes. For example, we implemented property management for a hostel connected to Booking, Airbnb and Hostelworld. We evaluate each case with you.

We work on networks, firewalls, backups and physical security, and we support the path toward ISO 27001.

Yes. For example, we built the data center for a gym chain with a Fortinet firewall, Unifi network and power backup.

It is remote and provided in Spanish and English.

Tito only collects what is needed to book your meeting or pass your inquiry to our team. We do not sell or share your information with third parties.

IT-Connected LLC has more than 16 years of experience implementing technology for small and mid-sized businesses, now focused on Odoo, AI automation and cybersecurity. The office is in Miami Shores, Florida (USA), with a team in the U.S., Argentina, Brazil and Germany. We work 100% remotely with our clients.

Yes. We work 100% remotely, with a team in the U.S., Argentina, Brazil and Germany, and Tito speaks five languages.