{"id":1195,"date":"2026-11-03T15:05:54","date_gmt":"2026-11-03T15:05:54","guid":{"rendered":"https:\/\/itconnected.us\/en\/privacy-policy\/"},"modified":"2026-11-03T15:19:40","modified_gmt":"2026-11-03T15:19:40","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/itconnected.us\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<p><em>Last updated: November 3, 2026<\/em><\/p>\n<p><strong>Who we are.<\/strong> IT Connected LLC (Florida, USA) is responsible for the data you leave on this website. Contact: privacy@itconnected.us.<\/p>\n<p><strong>What we collect and why<\/strong><\/p>\n<ul>\n<li><strong>Tito chat:<\/strong> what you write in the chat, your name and, if you choose, your email. We use them to answer you and hand you to a person when needed. Replies are written by an AI (Anthropic), which does not train on this data. More in the <a href=\"https:\/\/chatbot-funcional-eight.vercel.app\/privacidad?lang=en\">platform privacy policy<\/a>.<\/li>\n<li><strong>Booking a meeting or opening a ticket:<\/strong> this happens in our Odoo system (it-connected.odoo.com), with the data you enter there.<\/li>\n<li><strong>WhatsApp:<\/strong> if you message us on WhatsApp, Meta handles those messages under its own rules.<\/li>\n<\/ul>\n<p><strong>What we don&#8217;t do.<\/strong> We don&#8217;t use analytics tools or advertising pixels. We don&#8217;t sell your data. We don&#8217;t send you promotions you didn&#8217;t ask for.<\/p>\n<p><strong>Cookies.<\/strong> The site uses a single technical cookie (<code>PHPSESSID<\/code>) to work, and no tracking cookies. Fonts load from Google Fonts, which receives your IP address.<\/p>\n<p><strong>Who else receives it.<\/strong> Only the providers we need to serve you:<\/p>\n<ul>\n<li>DonWeb (website and email hosting, Argentina).<\/li>\n<li>Odoo (scheduling and tickets).<\/li>\n<li>Vercel, Supabase and Anthropic (Tito chat).<\/li>\n<li>Google (fonts).<\/li>\n<li>Meta (WhatsApp, if you use it).<\/li>\n<\/ul>\n<p>Some are outside your country, for example in the USA.<\/p>\n<p><strong>How long.<\/strong> Messages and meeting requests are kept for up to 24 months without further contact. Chat conversations are anonymized after 12 months of inactivity.<\/p>\n<p><strong>Your rights.<\/strong> You can ask us to access, correct or delete your data, object to its use, or withdraw your consent. Write to privacy@itconnected.us and we will reply within 10 days. Depending on where you live, you are protected by the GDPR (EU), Brazil&#8217;s LGPD, Argentina&#8217;s Law 25,326 or your state&#8217;s privacy law (USA). You can also complain to the authority in your country.<\/p>\n<p><strong>Security.<\/strong> The site works only over HTTPS, with browser protections enabled and backups. How we protect data on the platform: <a href=\"https:\/\/chatbot-funcional-eight.vercel.app\/seguridad?lang=en\">Security and privacy<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last updated: November 3, 2026 Who we are. IT Connected LLC (Florida, USA) is responsible for the data you leave on this website. Contact: privacy@itconnected.us. What we collect and why Tito chat: what you write in the chat, your name and, if you choose, your email. We use them to answer you and hand you [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1195","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/itconnected.us\/en\/wp-json\/wp\/v2\/pages\/1195","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/itconnected.us\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/itconnected.us\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/itconnected.us\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/itconnected.us\/en\/wp-json\/wp\/v2\/comments?post=1195"}],"version-history":[{"count":1,"href":"https:\/\/itconnected.us\/en\/wp-json\/wp\/v2\/pages\/1195\/revisions"}],"predecessor-version":[{"id":1200,"href":"https:\/\/itconnected.us\/en\/wp-json\/wp\/v2\/pages\/1195\/revisions\/1200"}],"wp:attachment":[{"href":"https:\/\/itconnected.us\/en\/wp-json\/wp\/v2\/media?parent=1195"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}